Customer Care

At Barbara’s Bags, we know that every stitch tells a story — and so does every customer. Whether you're browsing, buying, or bringing a beloved bag back to life, our care doesn’t end when you click “purchase.”

Got questions about authenticity, condition, sizing, or provenance? We’re here. Need advice on caring for your latest find? We’ve got you. Reach us via email at customercare@barbarasbags.com, and we’ll get back to you within 1–2 business days.

We treat every bag — and every customer — with the respect they deserve.